KIND MIND™ WORKSHOP SERVICE AGREEMENT

Last updated: September 19, 2025*

By purchasing and enrolling in a Kind Mind™ Workshop (the “Workshop”), you (“Participant”) agree to the following terms and conditions established by Kind Mind, LLC (“Company”), owned and operated by Kaitlin Robinson-Kaplan, LMFT.

1. PROGRAM OVERVIEW

This Workshop includes access to digital lessons, guided meditations, and educational tools designed to support self-awareness, nervous system regulation, and personal development.

Access to each Workshop is limited to 90 days (3 months) from the date of purchase, unless otherwise stated at checkout. (Breaking Up to Waking Up “BuWu” allows 180 days of access.) Delivery is hosted on the Kajabi platform.

2. NOT A SUBSTITUTE FOR THERAPY

This Workshop is not psychotherapy, medical care, or mental health treatment. It does not create a therapist–client relationship between you and Kaitlin Robinson-Kaplan, LMFT. No diagnosis, individualized treatment, or crisis support is provided.

If you are in crisis or experiencing mental health symptoms, please seek support from a licensed healthcare provider or call emergency services.

3. ELIGIBILITY + AGE + PAYMENT AUTHORIZATION

You must be at least 18 years old to enroll, or you must have permission from a parent or legal guardian to participate and use their payment method.

By purchasing, you affirm that:

• You are either 18 or older, OR

• You are under 18 and have received the legal and financial consent of a parent or legal guardian to access this Workshop and complete the purchase using their payment method.

We reserve the right to deny access or terminate accounts without refund if we believe this requirement has not been met.

4. COMMUNITY GUIDELINES

If the Workshop includes community features (e.g., comments, reflection prompts, or office hours), you agree to treat others with respect and maintain emotional safety.

Harassment, hate speech, self-promotion, or abusive behavior may result in immediate removal from the Workshop without refund.

5. REFUND POLICY

• You have 5 days from the date of purchase to request a refund.

• After 5 days, all Workshop purchases are final.

• Refunds are not dependent on whether you have accessed, completed, or engaged with the content.

• Store credit, account pauses, billing freezes, and purchase transfers are not available.

Upgrade Policy:

• If you upgrade to the Masterclass within 3 days of your Workshop purchase, you may receive a full refund of the Workshop fee.

• If you upgrade within 5 days, your Workshop purchase price will be credited in full toward the Masterclass.

• After 5 days, no credits or refunds apply.

6. ACCESS + PLATFORM LIMITATIONS

Access to Workshop content is hosted on Kajabi and may be interrupted for routine maintenance, technical issues, or updates.

You are responsible for maintaining your login credentials and accessing the content via a desktop browser if mobile access is disrupted. No refunds will be issued for temporary outages or user-side tech issues.

Offerings Subject to Change:

Kind Mind™, LLC reserves the right to update, change, or remove content, features, or bonuses within the Workshop at any time. These changes do not entitle Participants to refunds, credits, or cancellations.

7. INTELLECTUAL PROPERTY

All course materials — including lessons, meditations, audio, worksheets, branding, and written content — are the intellectual property of Kind Mind, LLC.

You may not reproduce, share, distribute, or sell any part of the Workshop without express written permission.

8. TRADEMARKS + BRAND NAMES

“Kaitlin Robinson’s Kind Mind Method™,” “Kind Mind Method™,” “Kind Mind™,” and any other names, logos, taglines, or variations referring to Kind Mind, LLC (collectively, the “Marks”) are the proprietary trademarks of Kind Mind, LLC.

You agree not to use, reproduce, or represent these Marks in any way that implies affiliation, endorsement, or ownership without prior written consent. References made within this Agreement or on the Workshop website to “Kind Mind™,” “Kind Mind Method™,” or any variation are all covered under the legal ownership of Kaitlin Robinson’s Kind Mind Method™, registered to Kind Mind, LLC.

9. NO GUARANTEES

You acknowledge that individual results vary, and no specific outcomes are guaranteed. Personal transformation is a nonlinear process and depends on your own participation and readiness.

Use at Your Own Risk:

You acknowledge that use of The Kind Mind Method™ tools and materials is voluntary and at your own discretion and risk. You are solely responsible for your life choices, progress, and the results that follow. You affirm that you are in appropriate physical and mental condition to participate.

10. LIABILITY WAIVER

By enrolling, you release Kind Mind, LLC and Kaitlin Robinson-Kaplan, LMFT, from any and all liability for damages, losses, or injuries allegedly arising from your participation in the Workshop.

11. TESTIMONIALS DISCLAIMER

Any testimonials or endorsements featured in The Kind Mind Method™ content are personal experiences and are not guarantees of specific results. Individual outcomes vary significantly.

12. TAXES

Sales tax or VAT may apply depending on your state or country of residence. You are responsible for any such taxes.

13. GOVERNING LAW

This Agreement is governed by the laws of the State of Delaware, without regard to conflict of law principles. All claims or disputes shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the jurisdiction and venue of such courts.

14. ACCEPTANCE

By checking the box at checkout and completing your purchase, you confirm that you have read, understood, and agreed to this Service Agreement in full, including the eligibility and payment terms, refund policy, and legal disclosures.

You further acknowledge that enrollment constitutes a binding purchase agreement for the Workshop access period (90 days, or 180 days for BuWu), and that no early cancellations, pauses, or partial refunds are permitted.